Ordering instructions

Replacement Directors Chair Covers

Makeup Service now available - Please send us your old directors chair covers as templates

• Please print a copy of your order confirmation email and include with your covers
  (do not send the wooden/plastic dowelling/rods) and send to:
  
  Deckchairstripes Ltd
  T/A The Stripes Company
  Unit 1 Waverton Business Park
  Saighton Lane
  Waverton
  Chester CH3 7PD
  UK

• If you do not receive your order confirmation email please check your junk mail. If you still can't find it please just put a note stating you name, address and date of order and include with your covers
   - We are noticing that customers with hotmail email accounts may not receive this confirmation so please just include a note as stated above
• We advise obtaining proof of posting from The Post Office and please ensure you have paid the correct postage
• Please email us if you would like us to return the original template otherwise we will store for a short time and then dispose.

• REMEMBER: You MUST send us your old directors chair covers as templates - without these we will not be able to process your order - There are many different variations in the size of directors chairs and we need to see the positioning of the seams.
• If you have more than one chair and they are the same size - it is only necessary to send one cover set to us. If they are different sizes please send one of each ONLY - but clearly mark the quantity required on your templates.
• IMPORTANT: We are unable to make covers which are not similar to those pictured e.g. - with more than two eyelets, padded or unusual or different shapes.
  If your directors chairs are dissimilar to those pictured then it would be helpful to email your images for a quotation.
• (Illustrated at the top on the replacement directors chair covers page is one of our frames on the left, and a Habitat directors chair on the right covered in our deckchair canvas)
• Please allow 14 days from when we receive your directors chair covers.
• Please note: We are unable to refund on made up covers once they have been stitched and sent
• Please do not send very split or broken covers as we are unable to measure accurately
• AS OUR DECKCHAIR CANVAS IS 45 CMS WIDE WE ARE RESTRICTED TO THAT WIDTH.
  IF THE EXISTING FABRIC ON THE SEAT OF YOUR DIRECTORS CHAIR IS DEEPER THAN 45 CMS, A FEW CENTIMETRES MORE OF THE WOODEN SUPPORTS WILL BE ON DISPLAY FRONT AND BACK.
  THIS DOES NOT COMPROMISE THE SAFETY OF THE CHAIR AND IS BARELY NOTICEABLE.
• If the covers are for a directors chair purchased from us in the past you may not need to send your old covers - please email once you have purchased to let us know
• EXPRESS DELIVERY IS NOT AVAILABLE FOR REPLACEMENT DIRECTORS CHAIR COVERS

We reserve the right to refund/cancel your order under the following circumstances:

• You are unable to/don't send us your existing directors chair cover/covers as templates
• If when we receive them they are not a model we can remake (see above, always send images if you are unsure)

Want to recover your directors chairs yourself ? Buy Directors Chair Fabric  -  See How To Recover Directors Chairs

or cover up tatty chairs with our Loose Covers for Directors Chairs