Ordering instructions

Replacement Directors Chair Covers

There are NO standard sizes for Directors Chairs so you MUST SEND US your old directors chair covers as templates - as these will be made specially to fit your chair.

Makeup Service now available - Please send us your old directors chair covers as templates

• Please print a copy of your order confirmation email and include with your covers
  (do not send the wooden/plastic dowelling/rods) and send to:
  
  Deckchairstripes Ltd
  T/A The Stripes Company
  Unit 1 Waverton Business Park
  Saighton Lane
  Waverton
  Chester CH3 7PD
  UK

• ORDER CONFIRMATION: If you do not receive your order confirmation email please check your junk mail. If you still can't find it please just put a note stating you name, address and date of order and include with your covers - we will acknowledge receipt once we receive your template.
  
  
• POSTING TO US: We advise obtaining proof of posting from The Post Office and please ensure you have paid the correct postage  - we will acknowledge receipt once we receive your template.
  
  
• RETURNING OLD COVERS: If your covers are precious and you need to retain them, please include a note with your templates if you would like us to return the originals, otherwise we will store for a short time and then dispose of them in an ecological manner. Occasionally customers wish to have more remade - we are mindful of keeping postage costs down and reducing our carbon footprint.
  
  
• TEMPLATES: You MUST send us your old directors chair covers as templates - without these we will not be able to process your order - There are many different variations in the size of directors chairs and we need to see the positioning of the seams.
  
  
• DIFFERENT SIZE TEMPLATES: If you have more than one chair and they are the same size - it is only necessary to send one cover set to us. If they are different sizes please send one of each ONLY - but clearly mark the quantity required on your templates.
  
  
• UNUSUAL COVERS: We are unable to make covers which are not similar to those pictured e.g. - with more than two eyelets, padded or unusual or different shapes.
  If your directors chairs are dissimilar to those pictured then it would be helpful to email your images for a quotation.
  
  
• MADE TO MEASURE SERVICE: Please allow 14 days from when we receive your directors chair covers.
  Please note: We are unable to refund on made up covers once they have been stitched and sent
  
  
• DAMAGED COVERS: Please do not send very split or broken covers as we are unable to measure accurately
  
  
• CANVAS WIDTHS: As our Deckchair Canvas is 45cm wide we are restricted to that width.
  If the existing fabric on the seat of your directors chair is deeper (front to back) than 45 cms, a few centimetres more of the wooden supports will be on display front and back. This does not compromise the safety of the chair and is barely noticeable. For director chairs with one cover we are unable to replicate exactly as we are restricted to a width of 45cm. Your new covers will be in two parts, a back cover and seat cover - Please email us before proceeding with your order if you have any questions.
  
  
• HABITAT  DIRECTORS CHAIR COVERS: For some Habitat Directors Chairs where the seat is deeper, at 50 cms, our canvas is restricted to 45 cms wide, so they will be not as deep on your existing chair.
  (Illustrated at the top of the replacement directors chair covers page is one of our frames on the left, and a Habitat directors chair on the right covered in our deckchair canvas)
  
  
• THE STRIPES COMPANY BRAND CHAIRS: If the covers are for a directors chair purchased from us in the past you may not need to send your old covers - please email once you have purchased to let us know
  
  
• EXPRESS DELIVERY IS NOT AVAILABLE FOR REPLACEMENT DIRECTORS CHAIR COVERS
  
  

We reserve the right to refund/cancel your order under the following circumstances:

• You are unable to/don't send us your existing directors chair cover/covers as templates
• If when we receive them they are not a model we can remake (see above, always send images if you are unsure)

Want to recover your directors chairs yourself? Buy Directors Chair Fabric
See How To Recover Directors Chairs

Cover up tatty chairs with our Loose Covers for Directors Chairs

NEW - How to PERSONALISE Your Directors Chair Covers with Silk Embroidered Initials, Words or Names

To Add Personalisation: when adding your chosen replacement directors chair covers set to the basket, please select the number of letters/initials you require from the ADD PERSONALISATION selection box.

Select Front or Back from the Position selection box (letters are embroidered so that they can be seen from either the front or the back of the chair - not both)

Price is for the number of letters selected and is added on to the price of the replacement covers for you to see.

If you do not require personalisation please select NO PERSONALISATION

We will embroider the relevant size letters for the scale of product /no of letters chosen and the colour of lettering most appropriate to the Stripe chosen.

Please come back here to  email us  your required Letters / Names after purchasing

If purchasing more than 1 set of covers of the same stripe/colour, but with different no of letters for personalisation, add each set separately and select the number of letters for each one.

Please note: All personalised items are non-returnable.