The Stripes Company Delivery
TNT Courier Delivery - possible delays due to Cyber Attack
Unfortunatley our courier TNT experienced problems last week due to a virus in their systems. All parcels have been dispatched to you as normal but you may experience some delays in retrieving updated tracking statuses. But rest assured – your shipment is safe within their system. Even if the current tracking status you receive is incorrect, your shipment is still on its way to you. If you experience any problems please call us on 01244 336387
All orders under £25 have a delivery charge of £3.95 unless the weight of the package is 500g or more
All orders over £25 and less than £65 have a delivery charge of £4.95 (before any offer deductions/discounts) unless the weight of the package is 1.2kg or more
Orders £65 and above or over 2kg in weight are sent by courier and have a delivery charge of £6.95 inc vat
You will only be charged this once however many items in your order unless the weight falls into the category below for larger items.
Larger items/orders weighing between 6-10kg have a delivery charge of £10.25 and 11-20kg have a delivery charge of £12.60
Goods will be despatched on receipt of full payment - cleared funds in the case of cheques.
You can choose a different delivery address at checkout - useful if you are out all day, we can deliver to your office or neighbour
Fast track orders are welcomed - an additional surcharge of £8.50 up to £15.00 dependant on weight for Express Delivery within 24 hours if received by 12pm on Mon-Thurs (Mainland UK addresses only) or £20 to Northern Ireland, Highlands and Islands.
Please telephone us (Our Office Lines are Open 10am - 5pm Mon-Fri except Bank Holidays) if you need Saturday delivery. You can add saturday delivery to your basket - this includes next day delivery plus the saturday surcharge
Orders for express delivery received over the weekend will be dispatched on Mon for Tues delivery.
Express delivery is not available for Deckchairs, Directors Chairs or Sun Shelters.
Please allow 7 working days for UK delivery.
Non Mainland UK, Northern Ireland, Highlands and Islands Shipping Costs
Unfortunately we are charged more to deliver larger orders to Northern Ireland, the Scottish Highlands and Islands - so please if your order is over £65 call us on 0845 500 1005 (Our Office Lines are Open 10am - 5pm Mon-Fri except Bank Holidays) or email us with your order requirements as there may be additional postage costs - Thank you
International Orders & Shipping Costs
We are able to post anywhere worldwide outside the UK and the cost may be quite reasonable - please email us your requirements for a price for any destination which will be based on weight.
If you live in Australia or have friends and family there we have a dedicated Australian website with prices inc delivery in
If you live in the United States of America we have a dedicated USA website with prices inc delivery in
Visit The Stripes Company USA
International orders placed online on our UK site will be charged an international supplement depending on the value and weight of your order which will cover the cost for most orders to most European Countries. However on larger items and orders such as Deckchairs and directors chairs to some countries there maybe additional shipping costs due - we will weigh for shipping and give you a quotation - please Contact us via email or phone +44 1244 336387 We could then send a Paypal request for you to make a secure payment online.
Your order will be held until payment has been received for the additional shipping. We will notify you of these costs.
Please note if you place your order via our UK site www.thestripescompany.com whilst abroad for delivery to the UK you may still be charged the international supplement - Please let us know if this is the case and we will refund you
Unfortunately we cannot ship Sun Shelters out of Mainland UK.
*Post codes in England, Wales and Scotland excluding all areas listed in our definition of 'Non-UK Mainland**' below.
**Definition of Non-UK Mainland
**Isle of Man (IM), Isle of Wight (PO31),Northern Ireland (BT), Channel Islands (GY and JE), Scilly Isles (TR21), Western Scottish Isles (HS), Orkney (KW), Shetland Isles (ZE) and postcodes AB31-38, AB40-56, IV1-28 , IV30-32, IV36-49, IV51-56, IV63, KA27-28, PA20-38, PA41-49, PA60-70, PH4-44, PH49-50, PO31 and All BFPO locations.
When we have a free delivery offer to UK mainland addresses, we will send a paypal invoice for delivery to anyone ordering in the above postcodes as you may not be charged in the checkout process - charges will be as above
Back to top